The Opportunity:The Global Business Process Management Group is looking for a Business Process Analyst to help drive measurable business process improvements aligned with Global Private Client Group (PCG) goals. The Business Process Analyst works cross-functionally within Global PCG to understand and develop our primary value chain, unify our business processes, and measurably increase efficiency while improving the user experience for both our internal and external clients.The Day-to-Day:Drive measurable business process improvements aligned with Global PCG objectivesWork cross-functionally with Global PCG, PMG, external vendors, and technology partners to implement solutions to key business problems with an ability to take an idea from ideation to implementationPartner with the business and technology stakeholders to assess areas for improvementConduct root cause analysis formulating clear problem statements, process assessments, and plans for improvementLead process redesign and re-engineering workshops with end usersWork within the Scrum structure to write, refine and test users stories, and conduct hypercare in productionEffectively communicate to stakeholders, leadership, and users throughout the project lifecycleMaintain business processes and project plan documentationYour Qualifications:3+ years of experience as a Business Process Analyst or similar positionExperience communicating with management and executivesExperienced in process improvements and managing projects working with multiple partnersProcess mapping using MS Visio or similar toolsProject tracking with software like Atlassian Confluence or JiraExperience with the software development life cycle including the Agile MethodologyWhy Fisher Investments:We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:100% paid medical, dental and vision premiums for you and your qualifying dependentsA 50% 401(k) match, up to the IRS maximum20 days of PTO, plus 10 paid holidaysFamily Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder careThis is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
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